Business Systems Analyst
Job Summary
Our client is seeking a Business Systems Analyst to partner with stakeholders across the organization to improve business processes through the effective use of technology. This role combines business analysis, process improvement, ERP systems, reporting, data analytics, and automation to identify and implement practical, sustainable solutions that support business objectives.
Key Responsibilities
Business Process Analysis & Solution Design
- Partner with business teams to understand processes, challenges, and opportunities for improvement.
- Document and analyze business processes, identify inefficiencies and control gaps, and translate business needs into system requirements.
- Evaluate and recommend solutions using ERP functionality, Microsoft technologies, third-party applications, automation tools, or custom development where appropriate.
- Assess solution options based on business value, implementation effort, total cost of ownership, risk, and expected return on investment.
ERP & Business Systems
- Develop a strong understanding of the organization's ERP environment, business processes, data structures, and system integrations.
- Identify opportunities to improve system configuration, workflows, reporting capabilities, and user adoption.
- Research and leverage standard system functionality and available third-party solutions before considering custom development.
- Support integrations, data integrity initiatives, testing, troubleshooting, governance, and ongoing system optimization.
Reporting, Data & Analytics
- Design and maintain reporting and analytics solutions using tools such as Power BI, Excel, Power Query, and SQL.
- Analyze relational data to answer business questions, validate reports, troubleshoot issues, and transform operational data into meaningful insights.
- Improve manual reporting and spreadsheet-based processes through automation and better reporting practices.
Implementation & Continuous Improvement
- Develop workflow automations and business applications using low-code/no-code platforms where appropriate.
- Coordinate solution implementation activities, including testing, documentation, training, and change management.
- Build strong relationships with stakeholders and monitor solutions to ensure expected business outcomes are achieved.
Key Accountabilities
- Deliver practical technology and process improvements that reduce manual effort, improve data quality and system utilization, streamline workflows, and support informed decision-making.
- Contribute to a collaborative, high-performance culture focused on continuous improvement and operational excellence.
Qualifications & Experience
Required Skills
- Strong SQL skills and experience working with relational databases and data structures.
- Advanced Microsoft Excel skills, including Power Query.
- Experience with Power BI or a similar business intelligence platform.
- Experience working with ERP systems and integrated business processes.
- Demonstrated ability to gather requirements, map business processes, analyze problems, and develop practical solutions.
- Strong communication and stakeholder management skills.
Preferred Qualifications
- Experience with manufacturing ERP systems or other complex enterprise platforms.
- Experience with workflow automation, low-code application development, APIs, or system integrations.
- Background in manufacturing, industrial, energy, distribution, or other operationally focused industries.
- Exposure to AI-enabled business tools, Python, advanced analytics platforms, or similar technologies.
Education
- Post-secondary education in Business, Information Systems, Computer Science, Accounting, Engineering, or a related discipline.
Experience
- 3+ years of experience in business systems analysis, ERP systems, business applications, data analytics, process improvement, or a related field.
