Accounts Receivable Representative (Mississauga - Hybrid 2 days work from home)
Compensation: $55,000-$60,000 + $6,000 bonus divided through the year + 20 PTO days + benefits + RSP match + flexible working hours
Key Duties and Responsibilities:
Accounts Receivable Management
- Monitor customer accounts and maintain accurate accounts receivable records.
- Process and apply customer payments accurately and promptly.
- Review account balances and reconcile discrepancies.
- Prepare and distribute customer statements and aging reports.
- Coordinate with Senior Accountant in regards to outstanding issues on Bank Reconciliation
- Submit Progress billing and documents required by Construction companies
- Investigate and resolve invoice disputes, deductions, chargebacks, and payment issues.
- Support month-end and year-end AR closing activities.
Collections management
- Contact customers regarding overdue invoices through phone calls, emails, and written correspondence.
- Process credit cards payment, send receipts, release the orders and maintain the listing
- Prepare all statutory declarations and Quittance
- Follow up on payment commitments and collection activities.
- Negotiate payment arrangements and payment plans when appropriate.
- Monitor aging reports and prioritize collection activities based on risk and account status.
- Maintain detailed records of collection activities and customer communications
Customer Relationship Management
- Build and maintain professional relationships with customers and key contacts.
- Respond promptly to customer inquiries regarding invoices, payments, and account balances.
- Collaborate with Sales, Customer Service, and Operations teams to resolve account issues.
- Communicate effectively with customers while maintaining a customer-focused approach.
Reporting & Analysis
- Prepare customer statements and aging reports.
- Track collection performance and identify trends in overdue accounts.
- Support cash collection forecasting and management reporting.
