JOB DESCRIPTION
Insight Global is hiring a P&C Business Analyst in a net new position for a large North American retailer. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews and working sessions with subject matter experts. In this 9-month contract role, you will join the P&C Global People Analytics & Systems team and partner closely with the Product Owner, People Systems to refine requirements, map current and future state processes, and help translate business needs into clear, actionable inputs for delivery.
You will work across multiple P&C capabilities and partner with stakeholders in P&C, Technology, and the broader business to understand current state processes, identify opportunities for improvement, and create high-quality documentation that supports solution design and delivery. This role emphasizes structured analysis, stakeholder engagement, strong communication, and the ability to connect process, systems, and business needs in a clear and practical way.
REQUIRED SKILLS AND EXPERIENCE
- You have 3+ years of experience in a business analyst or process analyst role, ideally supporting HR, HCM, or People & Culture processes.
- You have certification in Lean Six Sigma or an accredited business analysis designation, or equivalent practical experience applying structured analysis methods.
- You have strong experience with end-to-end process mapping, requirements gathering, and documenting current and future state workflows.
- You are confident facilitating interviews, workshops, and working sessions with subject matter experts and cross-functional stakeholders.
- You can translate complex business needs into clear, structured documentation and actionable requirements.
- You have excellent verbal and written communication skills, high attention to detail, and a strong ability to organize information clearly.
- You are comfortable working through ambiguity, asking thoughtful questions, and building alignment across stakeholders.
- Experience with Workday or other enterprise HR systems is an asset.
- You are proficient with tools such as Excel, PowerPoint, Miro, JIRA and documentation platforms used to capture requirements and process flows.
As part of our recruitment process, AI-assisted tools may be used to support candidate screening, resume review, interview note-taking, and application evaluation. These tools are intended to help improve efficiency and consistency throughout the hiring process. All hiring decisions remain subject to human review, and candidates are assessed based on their qualifications, skills, experience, and alignment with the requirements of the position.
